SUPPLY CHAIN

Multilogistics offers logistics services through customized solutions. The “Supply chain” division guarantees clients a versatile organization and, thanks to highly qualified staff is able to support you in the challenges that arise daily, within an ever-changing market. 

The goal is to optimize the distribution network with a tailor-made approach to return to the customer a perfect solution according to their needs, through a range of value-added services that help ensure an effective and versatile logistics process.

We are present in Italy with 10 direct branches and 17 regional logistics centers, to provide a widespread logistics and distribution service throughout the country. The division operates with high standards guided by the DMAIC methodology, which ensures total control of operations. In fact, the supply chain involves numerous people, information and financial resources, with warehouse operations at the center of it all. Efficiency, accuracy and speed of action turn out to be crucial: the Multilogistics division guarantees all this and more, under the banner of the most innovative best practices

We dedicate ourselves to our work with passion and this leads us to be constantly looking for new solutions. In this framework, the e-commerce project was born, to support the entire logistics and distribution chain, with complete services based on the customer’s needs: from the input of warehouse orders, to the management of orders and finally to the delivery to the final customer, with complete monitoring and management of returns.

ORDER FULFILLMENT

  • Warehouse management
  • Inbound
  • Order picking
  • Packing
  • Outbound / shipping
  • RF technologies

SPARE PART CENTER

  • Management and delivery of aftermarket Spare Parts for Automotive and Technology Customers
  • Engineering response – Supply Chain solution 24×7, local hubs, delivery on demand, full order tracking

SWAP SERVICES

  • Quick replacement of defective units with withdrawal from the stock and express deliveries according to agreed service levels
  • Monitoring of the entire supply chain (Repair Vendor / Customer / Transport)

REPAIR & RETURN

  • RMA tacking for the complete management of logistics processes of repair and return of damaged products
  • Monitoring of the entire supply chain (Repair Vendor / Customer / Transport)

W.E.E.E.

  • Management, collection, transport, selection, treatment and waste disposal of electrical and electronic equipment in observance of the DL 151/2005

LABORATORIES

  • Staging areas dedicated to reworking activities
  • ESD area for technical services
  • Reverse Management for High Value Products
  • Pre-installations of equipment on main machines

CROSS DOCKING

  • Products’ collection from EDC and suburban domestic distribution; order management, customs clearing and customized kitting

IN-NIGHT DELIVERY

  • Evening pick-up and deliveries to technicians either to private residence or car boots (key car available)

TECHNICAL COURIER

  • Delivery, installation, removal and disposal of technology equipment, plug & play accessories and end-user training
  • Customer contact center and help desk service, inspections, customized packaging and staging activities

HOME DELIVERY

  • Delivery of Appliances
  • 2 men deliveries and vehicles equipped with tail lift
  • Track and Trace
  • Booking Management
  • Home inspections
  • Dedicated Customer Service

E-COMMERCE

  • Innovative e-commerce service
  • “Tailor made” IT solutions
  • Efficient distribution network
  • Quick processing of orders
  • Online tracking

WE HAVE THE SOLUTION

WE MANAGE YOUR NEEDS

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